Office Associate Job at Selfhelp – 3.8 in New York, NY
Full-timeEstimated: $28,000 – $35,000 a year5 hours ago
- Home care
- Customer service
- High school diploma or GED
Full Job Description
Answers, screens, directs all home care calls to appropriate party of location.
Forward and un-forward phones to call center timely and daily.
Obtain and distribute the on-call logs from the service timely and daily
Takes comprehensive messages and forwards them promptly.
Provide callers with appropriate information about the home care programs andor organization
Greet screen and announce all visitors to the department
Ensure all staff have checked in for the day including maintaining schedule of staff availability.
Assist in the department orientation of new staff.
Assist with minor administrative support as requested.
Perform other duties as required
Adheres to the organization’s policy in regards to absenteeism and appearance
Knowledge, Skills And Requirements
HS Diploma/GED Associates preferred; experience accepted as substitute
2-5 years of experience in the home care industry; or reception.
Excellent customer service skills
Knowledge of home care concepts, practices and procedures for home care programs
Company: Selfhelp – 3.8
Company Location: New York, NY